Customer Information

The fires, fireplaces, stoves and accessories shown on our website are only a very small selection of the vast range we have available. Many of our fireplaces, and also some fires, are made EXCLUSIVELY for FLAMES Of Sheffield, so please visit our professional, clean and spacious showroom to view the wide choice of products we have on display.

We are an Official Retailer for several of the most well known UK fire, fireplace and stove manufacturers like VALOR, CRYSTAL, GAZCO, NU-FLAME, LEGEND, DIMPLEX, ALLWOOD, PARAMOUNT, KIRKSTONE, IN-STYLE, CREATIVE, MATCHLESS, KATELL, FLAVEL, STOVAX, ROBINSON-WILLEY to name but a few. As a result, FLAMES Of Sheffield are able to offer our customers 2, 3 & 5 Year Parts & Labour Guarantees on many of these manufacturers Gas & Electric fires and stoves.

Details on how to find our retail showroom are all on our contact page including telephone numbers Google map and sat nav information.

As a reputable, experienced and professional specialist retail showroom within the fire, fireplace and central heating industry, our policy is to not sell any of our products via the internet. This policy is also in-line with many of the UK manufacturers own guidlines as to the purchase of any fire, fireplace, stove or central heating product.